Last updated : June 12, 2024

ZAZ, LLC (“ZAZ, LLC,” “us,” “we,” or “our”) operates the Elsa B. Styling e-commerce website made available to each of its users (“User,” “you” or “your”) via computer and mobile device on the www.elsabstyling.com website (the “Site”) and the related pages, links, content, features, products, software, tools and services offered to Users accessing the website (collectively, the “Service”).  This privacy policy (this “Privacy Policy”) aims to provide you with information about our practices regarding the collection, use and disclosure of personal data when you use the Service and the choices you have associated with that data.

1.    Your Consent Is Required (PLEASE READ THIS IS IMPORTANT!)

We use your data to provide and improve the Service. By accessing and/or using the Service, you agree to the terms and conditions set forth in this Privacy Policy, including the collection and use of your personal information in accordance with this Privacy Policy. You will be asked to accept the terms of this Privacy Policy, together with our Terms of Services available at www.elsabstyling.com/terms-of-service and our Cookies Policy available at www.elsabstyling.com/cookies-policy when registering to the Service by clicking “I accept” when prompted to do so.   IF YOU DO NOT WISH TO ACCEPT ANY OF THE FOREGOING, YOUR ONLY OPTION IS TO REFRAIN FROM ACCESSING OR USING THE SERVICE.  IN SUCH CASE, WE URGE YOU NOT TO ACCESS OR USE OUR SERVICE.

2.    Information We Collect and Use

 

We collect the following types of information for various purposes to provide and improve our Service to you:

Personal Data You Provide to Us

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Age
  • Birth date
  • Gender
  • Username and password
  • Pictures/photos that you upload to the Service
  • Address, State, Province, ZIP/Postal code, City, Country
  • Language
  • Any other personal information that you share while using the Service

Usage Data We Collect Automatically

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).  Such Usage Data is then collected automatically either by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use Location Data to provide features of our Service, to improve and customize our Service.  You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies, which are small files stored on your device (computer or mobile device), and similar tracking technologies, to track the activity on our Service and hold certain information (“Cookies”).

You can view our Cookies retention policy at the following link: www.elsabstyling.com/cookies.

Information Received from Third Party Sources

We may also receive information about you from third parties, partners or our service providers such as:

 

Public Information: from publicly and commercially available online or offline sources, including demographic information, purchasing data, information about advertisements you have seen or acted upon, including your interaction with advertisers’ products and services.

 

Social Media Information: if you visit the Service on a device on which you also use social networks or if you interact with us through a social media service or other platform, we may have access to some information you provide to that social network or platform such as your name, email address, friend list, photo, age, gender, location, birth day, social networking ID, current city, and the people/sites you follow.

3.    Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

WE DO NOT KNOWINGLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM ANYONE UNDER THE AGE OF 18 AND DO NOT INTEND THAT ANY MATERIALS CONTAINED ON THE SERVICE ARE DIRECTED TO OR TARGETED TOWARDS CHILDREN UNDER THE AGE OF 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.  ANYONE UNDER THE AGE OF 18 IS EXPRESSLY PROHIBITED FROM SUBMITTING OR POSTING ANY INFORMATION ON THE SERVICE.

4.    How We Use the Data We Collect

We use the collected data for various purposes:

  • To personalize and enhance the User’s experience with our Service
  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • For statistical purposes
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

 

5.    Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.  We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with any applicable law, rule, regulation, or legal process), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6.    Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you choose to provide information to us, please note that we may transfer the data, including Personal Data, to other countries than your country of residence and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7.    Disclosure of Data

Business Transaction

If ZAZ, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by applicable law, rule, regulation, or legal process or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

8.    Residents of the European Economic Area – Rights under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with any applicable law, rule, regulation, or legal process

If you are a resident of the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

9.    Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

10. Opting Out

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by submitting a request in writing to our contact address below.

11. California Residents Notice

California Civil Code section 1798.83 law permits residents of California to opt-out of disclosure of Personal Data to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to our contact address below. We honor all such opt-out requests and it is our policy not to share personal information with third parties for direct marketing purposes where you have submitted such a request.  Please note that this opt-out does not prohibit disclosure made for non-marketing purposes.

12. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.  These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Piwik / Matomo

Piwik or Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy

Clicky

Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms

Statcounter

Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter here: https://statcounter.com/about/legal/

Unity Analytics

Unity Analytics is provided by Unity Technologies.

For more information on what type of information Unity Analytics collects, please visit their Privacy Policy page: https://unity3d.com/legal/privacy-policy

14. Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Google AdSense DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

AdMob by Google

AdMob by Google is provided by Google Inc.

You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en

For more information on how Google uses the collected information, please visit the “How Google uses data when you use our partners’ sites or app” page: http://www.google.com/policies/privacy/partners/ or visit the Privacy Policy of Google: http://www.google.com/policies/privacy/

15. Behavioral Remarketing

We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Bing Ads Remarketing

Bing Ads remarketing service is provided by Microsoft Inc.

You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

Twitter

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Instagram

Instagram remarketing service is provided by Instagram, LLC.

You can learn more about interest-based ads from Instagram by visiting this page: https://help.instagram.com/1415228085373580

You can opt-out of Instagram’s interest-based ads by individually taping on the Sponsored label to hide ads.

You can learn more about the privacy practices and policies of Instagram by visiting their Privacy Policy page: https://help.instagram.com/155833707900388

16. Payments

We may provide paid products and/or services within the Service. In that case, we use a third-party service for payment processing (e.g. payment processor).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy. This payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

SquareUp

Their Privacy Policy can be viewed at: https://squareup.com/us/en/legal/general/privacy

17. Security of Data

We use industry-standard security measures to protect the information you submit through the Service, such as the use of Secure Sockets Layer (SSL) encryption and a comprehensive web application-based firewall.  We take the security of your data very seriously but please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot represent nor guarantee that our Users’ Personal Data and other information will always remain secure at all times from any illegal or unauthorized access by third parties.

18. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

19. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

20. Contact Us

If you have any questions about this Privacy Policy, please contact us: